24/7 Alarm Monitoring

Real protection, from real people

Customize your home security with 24/7 alarm monitoring

Your home is never left alone. Our licensed U.S.-based monitoring team keeps watch day and night and responds fast during emergencies.

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551-419-0987

Operated by Authorized Smart Home LLC, an Authorized Vivint Dealer

Call 551-419-0987 now to get a free quote

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Why you can count on Vivint

Five-Diamond Certified Monitoring

Five-Diamond Certified Monitoring

Only a small percentage of monitoring centers meet this standard for reliability and performance.

UL-Listed Facility

UL-Listed Facility

Our monitoring partner meets UL safety and response standards to keep your home protected.

Monitoring Center of Excellence

Monitoring Center of Excellence

Recognized for fast, accurate alarm handling backed by experienced professionals.

Security Monitoring

Protection backed by trained monitoring specialists

With 24/7 professional monitoring, every alarm is reviewed, verified, and handled within seconds — even when you're away or unreachable.

Monitoring agent at workstation
Feature24/7 professional monitoringSelf-monitoring
Round-the-clock support from trained specialists

Always-on monitoring by certified agents who respond the moment an alert triggers

Homeowner must notice the alert themselves

Protection even when you're unreachable

System stays active when you're asleep, traveling, or phone is off

Missed notifications = no response

Direct emergency dispatch to your home

Monitoring team contacts emergency services immediately when needed

You must call 911 yourself

Human verification of alarms

Agents review events to filter real emergencies from false alerts

No verification — everything is on you

Eligible for insurance savings

Many policies offer discounts with professional monitoring

No monitoring = usually no discount

Support for families, seniors & special needs

Agents assist during emergencies even if you can't speak

No professional assistance available

Someone takes action on your behalf

A trained professional steps in when every second counts

No automatic help — you must handle everything

Faster response with advanced protocols

Priority dispatch thanks to monitoring center procedures

No priority — calls go through regular 911 line

Cellular backup & power-loss protection

System stays connected even without Wi-Fi or power

If Wi-Fi or power goes out, most DIY systems fail

Experienced responders reduce risk & damage

Highly trained agents coordinate the right emergency response

No expert support, delayed action likely

24/7 Monitoring FAQs

24/7 Professional Monitoring means your home is being looked after by trained security specialists at all hours. If a sensor detects something serious—like an intrusion, fire, or carbon monoxide—the monitoring center is alerted immediately. A specialist will reach out through your Smart Hub or phone to make sure you're okay, and if they can't reach you or you confirm it's an emergency, they'll send the appropriate responders right away.

It's real human support, not just a phone notification — protection that stays active whether you're home, asleep, at work, or on vacation.
When an alarm is triggered, a monitoring agent is notified instantly. They'll attempt to speak with you through the Smart Hub or call your phone.
If you confirm that help is needed—or if the team can't reach you—they'll quickly contact police, fire, or medical services depending on the type of alert.
This ensures fast, accurate action, even if you're unable to respond.
Yes. Every system we install includes round-the-clock professional monitoring. No matter which devices or package you select, you'll always have trained specialists ready to respond 24/7.
No. Your camera footage is private.

The monitoring center cannot see your live video or recordings unless you choose to share a specific clip with customer support for troubleshooting. All footage is secured with encryption and stored safely in the cloud for your peace of mind.
Often, yes. Many insurance companies offer discounts—sometimes up to 20%—for homes equipped with monitored security systems, since they help reduce the likelihood of theft, fire damage, or major loss.

Check with your insurance provider to see what savings your system qualifies for.

Authorized Smart Home LLC is an independent Authorized Vivint Dealer. Vivint and all related marks, names, and logos are trademarks of Vivint, Inc. and are used under license. This website is owned and operated by Authorized Smart Home LLC and is not directly affiliated with Vivint, Inc. Any offers, promotions, or warranties advertised here are provided exclusively by Authorized Smart Home LLC and may vary from those offered directly by Vivint, Inc.

For information about Vivint products, services, and licensing, please visit vivint.com/legal/licenses.

551-419-0987