Real protection, from real people

24/7 Professional Monitoring means your home is being looked after by trained security specialists at all hours. If a sensor detects something serious—like an intrusion, fire, or carbon monoxide—the monitoring center is alerted immediately. A specialist will reach out through your Smart Hub or phone to make sure you're okay, and if they can't reach you or you confirm it's an emergency, they'll send the appropriate responders right away.

It's real human support, not just a phone notification — protection that stays active whether you're home, asleep, at work, or on vacation.

When an alarm is triggered, a monitoring agent is notified instantly. They'll attempt to speak with you through the Smart Hub or call your phone.
If you confirm that help is needed—or if the team can't reach you—they'll quickly contact police, fire, or medical services depending on the type of alert.
This ensures fast, accurate action, even if you're unable to respond.

Yes. Every system we install includes round-the-clock professional monitoring. No matter which devices or package you select, you'll always have trained specialists ready to respond 24/7.

No. Your camera footage is private.

The monitoring center cannot see your live video or recordings unless you choose to share a specific clip with customer support for troubleshooting. All footage is secured with encryption and stored safely in the cloud for your peace of mind.

Often, yes. Many insurance companies offer discounts—sometimes up to 20%—for homes equipped with monitored security systems, since they help reduce the likelihood of theft, fire damage, or major loss.

Check with your insurance provider to see what savings your system qualifies for.